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Writing skills

Unit: Communication skills

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Practice CPA Communication skills Writing skills questions with detailed answers and explanations.

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April 2026

 1 Questions
Question 4
​​(a) Enumerate FOUR objectives of conducting recruitment interviews in an organisation. 
 
(b) Summarise FOUR types of employment interviews that organisations could use during recruitment. 
 
(c) Explain SIX principles that should guide effective written communication in organisations. 
 
(d) Prepare a notice informing employees about a scheduled professional development seminar on effective workplace communication.  


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December 2025

 3 Questions
Question 6
​​(a) Highlight FOUR characteristics of a good press release.   
 
(b) Explain SIX ways in which grapevine could undermine formal communication. 
  
(c)  Discuss FIVE interviewer actions that could negatively affect the effectiveness of a job selection interview.  


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Question 5
​​(a) Identify FIVE characteristics of a well-constructed sentence in written communication.  
 
(b) Highlight FIVE strategies one could use to improve oral communication skills.    
 
(c) Your organisation has developed a new library policy. As a communication manager, draft a memorandum to communicate the new library policy to employees within the organisation.     


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Question 1
​​(a) Highlight FIVE benefits of horizontal communication to an organisation.

(b) Summarise FIVE advantages of using circulars in business communication.

(c) Analyse FIVE ways through which the internet has revolutionised business communication.  


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August 2025

 4 Questions
Question 7d
​​Summarise FIVE factors that a communication manager might put into consideration when designing leaflets for an organisation.


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Question 6a
​​Outline FIVE reasons why organisations issue memorandums.


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Question 3a
​​State FIVE factors to consider when forming effective sentences in business letters.


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Question 1a
​ ​​Highlight SIX guidelines to be followed to ensure courtesy in business correspondences.


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December 2024

 1 Questions
Question 5b
​​State FIVE ways of constructing effective sentences in business communication.


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August 2024

 2 Questions
Question 1a
​​Highlight FOUR qualities of a well-organised message.


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Question 1b
​​Outline SIX factors to consider when choosing the written channel of communication.


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April 2024

 2 Questions
Question 6b
​​Highlight FOUR advantages of an electronic resume.


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Question 1c
​​Analyse FOUR characteristics of well-constructed sentences.


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December 2023

 3 Questions
Question 3c
​​Discuss FIVE reasons why online surveys have become more popular in business organisations.


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Question 4a
​​Identify FOUR situations in which an organisation might issue a circular letter to the public


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Question 5a
​​Summarise FIVE features of an effective curriculum vitae (CV).


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August 2023

 2 Questions
Question 6c
​​Explain FOUR factors to consider when designing a questionnaire.


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Question 4a
​​Summarise FOUR guidelines that you could follow in developing coherent paragraphs.


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April 2023

 3 Questions
Question 1b
​​ Outline factors that you might put into consideration when writing a job application letter.


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Question 3b
​​ Explain techniques that could be used while creating effective persuasive messages.


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Question 2b
​​ Highlight factors you could take into account to enhance clarity when writing business documents.


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August 2022

 1 Questions
Question 5b
​​ Explain tips that you could use when writing an official memo.


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April 2022

 1 Questions
Question 7a
​ ​​ Highlight key elements that should be considered when writing a paragraph.


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December 2021

 1 Questions
Question 1a
​​ Outline rules for effective writing of business letters.


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Pilot December 2021

 2 Questions
Question 1c
​​Examine five ways in which written communication could be made reader friendly.


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Question 3b
​ ​​Analyse six essentials of a good business letter.


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