KASNEB Communication skills - Question 1a

Highlight FIVE benefits of using visual aids in presentations. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1c

Discuss FIVE differences between a “speech” and a “presentation”. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 2a

Identify FIVE roles of a receiver in eliminating barriers to communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 2b

Explain FIVE merits of digital communication in an organisation. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 2c

Analyse FIVE factors to consider when carrying out audience analysis. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3b

Assess FOUR benefits that could accrue to an organisation from hosting webinars. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4a

Summarise FOUR guidelines that you could follow in developing coherent paragraphs. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4c

Discuss FOUR limitations of upward communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5b

Examine FOUR categories of communication barriers that occur within the communication process. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5c

Discuss FOUR reasons why face-to-face meetings are more popular than online meetings. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6a

Outline FOUR strategies that could be used to improve non-verbal communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6b

Highlight FOUR functions of the minutes of a meeting ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6c

Explain FOUR factors to consider when designing a questionnaire. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7a

State THREE characteristics of a good report. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7b

Explain THREE roles of verbal communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7c

Outline FOUR factors that could lead to a successful virtual presentation. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7d

Analyse FIVE limitations of group decision making process. ... [Click to view full question and step-by-step solution]

August 2023

1a

Public speaking and presentation

Highlight FIVE benefits of using visual aids in presentations.

1b

Ethics in communication

Confidentiality is an ethical concern with regard to virtual meetings.

With reference to the above statement, explain FIVE measures that could be instituted to ensure confidentiality of virtual meetings’ in an organisation.

1c

Public speaking and presentation

Discuss FIVE differences between a “speech” and a “presentation”.

2a

Introduction to communication

Identify FIVE roles of a receiver in eliminating barriers to communication.

2b

Information technology and communication

Explain FIVE merits of digital communication in an organisation.

2c

Public speaking and presentation

Analyse FIVE factors to consider when carrying out audience analysis.

3a

Ethics in communication

Highlight FOUR factors that a communication manager might consider when making negative organisational announcements.

3b

Information technology and communication

Assess FOUR benefits that could accrue to an organisation from hosting webinars.

3c

Ethics in communication

In the 21st Century, digital media has been identified as a key breeding ground for poor etiquette that has created negative public image to many organisations.

With reference to the above statement, explain FOUR strategies that you could apply to enhance high standards of etiquette in online communication.

4a

Writing skills

Summarise FOUR guidelines that you could follow in developing coherent paragraphs.

4b

Oral communication

Analyse FOUR factors that an interviewee might take into account when preparing for a job interview.

4c

Types of communication

Discuss FOUR limitations of upward communication.

5a

Oral communication

In relation to persuasive messages, highlight FOUR techniques that you could use to persuade and convince a hostile audience.

5b

Introduction to communication

Examine FOUR categories of communication barriers that occur within the communication process.

5c

Group and team communication

Discuss FOUR reasons why face-to-face meetings are more popular than online meetings.

6a

Non-verbal communication

Outline FOUR strategies that could be used to improve non-verbal communication.

6b

Group and team communication

Highlight FOUR functions of the minutes of a meeting

6c

Writing skills

Explain FOUR factors to consider when designing a questionnaire.

6d

Types of communication

Discuss FOUR reasons why a supervisor could prefer to use formal communication when giving instructions to an employee.

7a

Report and proposal writing

State THREE characteristics of a good report.

7b

Types of communication

Explain THREE roles of verbal communication.

7c

Public speaking and presentation

Outline FOUR factors that could lead to a successful virtual presentation.

7d

Group and team communication

Analyse FIVE limitations of group decision making process.

August 2023

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