KASNEB Communication skills - Question 1a

Highlight SIX guidelines to be followed to ensure courtesy in business correspondences. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1b

Describe THREE characteristics of communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1c

Analyse FOUR challenges of grapevine to management at the workplace. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 2a

Explain FIVE pitfalls that could undermine the effectiveness of a report. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3a

State FIVE factors to consider when forming effective sentences in business letters. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3c

Describe FIVE stages of the listening process. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4a

Summarise FIVE negative impacts of technology at the workplace. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4c

Discuss FIVE ways in which effective communication contributes to the growth of businesses. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6a

Outline FIVE reasons why organisations issue memorandums. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6b

Summarise FIVE disadvantages of telecommuting to an employee. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6c

Discuss FIVE ethical considerations necessary while writing reports. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7a

Outline FIVE factors that could hinder effective presentations. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7b

Highlight FIVE barriers to effective verbal communication in an organisation. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7c

... [Click to view full question and step-by-step solution]

August 2025

1a

Writing skills

Highlight SIX guidelines to be followed to ensure courtesy in business correspondences.

1b

Introduction to communication

Describe THREE characteristics of communication.

1c

Group and team communication

Analyse FOUR challenges of grapevine to management at the workplace.

2a

Report and proposal writing

Explain FIVE pitfalls that could undermine the effectiveness of a report.

2b

Public speaking and presentation

In relation to persuasive communication, analyse FIVE approaches that could be used to deliver an effective sales presentation

3a

Writing skills

State FIVE factors to consider when forming effective sentences in business letters.

3b

Public speaking and presentation

Explain FIVE guidelines that a speaker could observe when facilitating the question session in a seminar.

3c

Introduction to communication

Describe FIVE stages of the listening process.

4a

Information technology and communication

Summarise FIVE negative impacts of technology at the workplace.

4b

Ethics in communication

Highlight FIVE reasons why organisations might use unethical advertisements while promoting their products.

4c

Introduction to communication

Discuss FIVE ways in which effective communication contributes to the growth of businesses.

5a

Oral communication

Discuss FIVE ways in which barriers to communication could affect performance in an organisation.

5b

Oral communication

Analyse FIVE reasons why face to face communication has continued to remain relevant in the digital age.

6a

Writing skills

Outline FIVE reasons why organisations issue memorandums.

6b

Information technology and communication

Summarise FIVE disadvantages of telecommuting to an employee.

6c

Report and proposal writing

Discuss FIVE ethical considerations necessary while writing reports.

7a

Public speaking and presentation

Outline FIVE factors that could hinder effective presentations.

7b

Introduction to communication

Highlight FIVE barriers to effective verbal communication in an organisation.

7c

Oral communication

7d

Writing skills

Summarise FIVE factors that a communication manager might put into consideration when designing leaflets for an organisation.

August 2025

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