CPA › Communication skills › August 2022

CPA Communication skills – August 2022 Past Paper & Answers

Unit: Communication skills

22 Questions

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Questions

Download CPA Communication skills August 2022 past paper with detailed answers and marking scheme. This paper is based on KASNEB examination standards and is ideal for revision and exam preparation.

Access the full paper online, download the PDF, or study offline. Each question includes step-by-step solutions to help you understand key concepts in Communication skills.

Other Communication skills Past Papers

1a
Report and proposal writing
​​ Distinguish between “solicited proposal’ and “unsolicited proposal’.
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1b
Introduction to communication
​​ Explain roles of a sender in the communication process.
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1c
Public speaking and presentation
​​ Analyse circumstances which might necessitate a presenter to make use of visual aids.
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2a
Non-verbal communication
​​ Explain functions of non-verbal communication.
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2b
Oral communication
​​ Discuss types of listening.
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2c
Oral communication
​​ Assume you are a manager in an organisation, describe factors that you might take into consideration when giving oral instructions to employees to perform a task.
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3a
Report and proposal writing
​​ Justify reasons why an executive summary is important in a report.
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3b
Ethics in communication
​​ Suggest ways in which a code of conduct might assist an organisation in promoting ethical behaviour.
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3c
Ethics in communication
​ You have been tasked your organisation to create a media advertisement of a new product.
Assess factors that you may consider while creating the advertisement to avoid criticisms.
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4a
Report and proposal writing
​​

(i) Explain the meaning of “letter of transmittal”.

(ii) Highlight items that should be included in a letter of transmittal.

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4b
Types of communication
​​ Explain physical barriers to effective communication.
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4c
Types of communication
​​ Citing relevant examples, analyse effects of modern communication.
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5a
Types of communication
​​ Summarise demerits of grapevine communication.
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5b
Writing skills
​​ Explain tips that you could use when writing an official memo.
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5c
Public speaking and presentation
​​ You have been requested by a manager of Ring long organisation to write a speech for him for an occasion he had been invited as a guest.
Describe ten preparatory steps you could take to develop an effective speech.
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6a
Information technology and communication
​​

Assess roles of electronic communication in managing modern organisations.


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6b
Public speaking and presentation
​​ Analyse ways on how you could use voice to enhance effective presentation in an annual general meeting
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6c
Ethics in communication
​​ Highlight ethical issues in communication.
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6d
Types of communication
​​ Explain roles of circulars and newsletters in communication.
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7a
Group and team communication
​​ Summarise powers of a person chairing a meeting.
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7b
Types of communication
​​

(i) Explain the meaning of “lateral communication”.

(ii) Assess advantages of lateral communication.

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7c
Types of communication
​​ Discuss organisational barriers that might interfere with the transmission of information in an organisation.
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