CPA › Communication skills › Non-verbal communication
Back to Unit

Non-verbal communication

Unit: Communication skills

Premium Topic Resources

Sign in to download the full Topic PDF and enable offline revision mode.

Login to Access
Join the community! 550+ students upgraded in the last 24 hours. Limited Discount Seats Available

April 2025

 1 Questions
Question 5b
​​Explain FIVE roles of non-verbal cues in communication.


Answers and Explanations are locked.

Login to View Answer

August 2024

 1 Questions
Question 3b
​​Explain FIVE ways in which body language impacts on communication.


Answers and Explanations are locked.

Login to View Answer

April 2024

 1 Questions
Question 6c
​​Discuss FOUR circumstances under which it might be appropriate to use non-verbal communication.


Answers and Explanations are locked.

Login to View Answer

December 2023

 1 Questions
Question 6b
​​Discuss FIVE guidelines that can be used to improve the understanding and interpretation of non-verbal communication.


Answers and Explanations are locked.

Login to View Answer

August 2023

 1 Questions
Question 6a
​​Outline FOUR strategies that could be used to improve non-verbal communication.


Answers and Explanations are locked.

Login to View Answer

April 2023

 1 Questions
Question 5b
​​ With relevant examples, discuss ways in which non-verbal communication could reinforce verbal communication.


Answers and Explanations are locked.

Login to View Answer

December 2022

 4 Questions
Question 1a
​​ State characteristics of non-verbal communication.


Answers and Explanations are locked.

Login to View Answer
Question 3c
​​

You have been asked to design a questionnaire to collect information on staff motivation in your organisation.

Highlight guidelines that you would take into account to ensure employees fill the questionnaire.


Answers and Explanations are locked.

Login to View Answer
Question 5a
​​  Highlight factors that could be considered when designing a brochure for an organisation.


Answers and Explanations are locked.

Login to View Answer
Question 7c
​​ Outline uses of bullets in a business letter.


Answers and Explanations are locked.

Login to View Answer

August 2022

 1 Questions
Question 2a
​​ Explain functions of non-verbal communication.


Answers and Explanations are locked.

Login to View Answer

April 2022

 4 Questions
Question 3a
​ ​​ Discuss functions of non-verbal communication


Answers and Explanations are locked.

Login to View Answer
Question 5b
​​ (i) Explain the meaning of the term "memorandum".
(ii) Outline purposes of a memorandum.



Answers and Explanations are locked.

Login to View Answer
Question 4b
​​ Explain disadvantages of written communication


Answers and Explanations are locked.

Login to View Answer
Question 1b
​ ​​ Explain disadvantages of using questionnaires to collect information.


Answers and Explanations are locked.

Login to View Answer

December 2021

 1 Questions
Question 3b
​​ Summarise types of non-verbal communication.


Answers and Explanations are locked.

Login to View Answer

Pilot December 2021

 2 Questions
Question 3a
​​Highlight eight benefits of using non-verbal cues in communication.


Answers and Explanations are locked.

Login to View Answer
Question 4b
​​Identify five non-verbal signals that could indicate positive communication.


Answers and Explanations are locked.

Login to View Answer
Related Topics