KASNEB Communication skills - Question 1a

Highlight FOUR limitations of oral communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1b

In relation to interviews, explain FOUR reasons why posture is important. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1c

Analyse FOUR characteristics of well-constructed sentences. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 2b

Discuss FIVE reasons why effective team communication is essential in an organisation. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3b

Summarise FOUR tips one could use to grab the attention of an audience during a presentation.... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4a

State FIVE reasons why organisations conduct job interviews.... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4b

Examine FIVE factors that could be taken into account to ensure written communication is ethical.... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5a

State FOUR limitations of teleconferencing. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5b

Highlight FOUR advantages of team reports. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6b

Highlight FOUR advantages of an electronic resume. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6c

Discuss FOUR circumstances under which it might be appropriate to use non-verbal communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7a

Explain FOUR techniques required for effective listening. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7b

Highlight FOUR reasons why organisations install closed-circuit televisions (CCTV). ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7c

Summarise FOUR approaches that you could use to build interpersonal communication skills. ... [Click to view full question and step-by-step solution]

April 2024

1a

Oral communication

Highlight FOUR limitations of oral communication.

1b

Oral communication

In relation to interviews, explain FOUR reasons why posture is important.

1c

Writing skills

Analyse FOUR characteristics of well-constructed sentences.

2a

Information technology and communication

Analyse FIVE factors that might be considered when selecting an internet service provider for an organisation.

2b

Group and team communication

Discuss FIVE reasons why effective team communication is essential in an organisation.

3a

Types of communication

With reference to external communication:

(i) List THREE examples of formal external communication methods used by organisations.

(ii) Explain THREE reasons why formal external communication is important to an organisation.

3b

Public speaking and presentation

Summarise FOUR tips one could use to grab the attention of an audience during a presentation.

3c

Group and team communication

Discuss FIVE strategies that a chairman could apply to encourage members to participate in a formal meeting.

4a

Oral communication

State FIVE reasons why organisations conduct job interviews.

4b

Ethics in communication

Examine FIVE factors that could be taken into account to ensure written communication is ethical.

4c

Types of communication

(i) Explain the meaning of the term “cross-cultural communication”.

(ii) Describe FOUR strategies that could be used to improve cross-cultural communication in an organisation

5a

Information technology and communication

State FOUR limitations of teleconferencing.

5b

Group and team communication

Highlight FOUR advantages of team reports.

5c

Types of communication

(i) Define the term “upward communication”.

(ii) Discuss FIVE ways in which managers could build a culture of upward communication in the work place.

6a

Ethics in communication

(i) Define the term “ethical dilemma”.

(ii) Analyse THREE methods of solving ethical dilemmas in communication.

6b

Writing skills

Highlight FOUR advantages of an electronic resume.

6c

Non-verbal communication

Discuss FOUR circumstances under which it might be appropriate to use non-verbal communication.

7a

Oral communication

Explain FOUR techniques required for effective listening.

7b

Information technology and communication

Highlight FOUR reasons why organisations install closed-circuit televisions (CCTV).

7c

Types of communication

Summarise FOUR approaches that you could use to build interpersonal communication skills.

7d

Information technology and communication

Discuss FOUR ways in which digital technology has improved productivity in business communication

April 2024

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