KASNEB Communication skills - Question 1b

Explain disadvantages of using questionnaires to collect information. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1c

With relevant examples, analyse characteristics of a good sales speech. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3a

Discuss functions of non-verbal communication ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3b

Assess five benefits of conducting businesses through video conferencing in the 21 century. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3c

Examine types of unethical behaviour communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4b

Explain disadvantages of written communication ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5a

Highlight uses of social media applications in business communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5b

(i) Explain the meaning of the term 'memorandum'.(ii) Outline purposes of a memorandum. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5c

Describe the steps of the listening process. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6a

Summarise features of a good business proposal ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6b

Explain areas that should be included in a formal report. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6c

Discuss steps that an organisation could take to enhance ethical communication ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7a

Highlight key elements that should be considered when writing a paragraph. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7b

Summarise commonly used methods of upward communication in business. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7c

Assess factors that could contribute to ineffective group communication. ... [Click to view full question and step-by-step solution]

April 2022

Q: KASNEB Communication skills - Question 2a

(i) Explain the meaning of 'interpersonal communication' (ii) Analyse reasons why good interpersonal communication is essential at the workplace. ... [Click to view full question and step-by-step solution]

1a

Information technology and communication

You have been nominated by your organization to make a media announcement of a new product. Propose factors that you might consider when choosing the media for press release.

1b

Non-verbal communication

Explain disadvantages of using questionnaires to collect information.

1c

Public speaking and presentation

With relevant examples, analyse characteristics of a good sales speech.

2a

Types of communication

(i) Explain the meaning of "interpersonal communication"

(ii) Analyse reasons why good interpersonal communication is essential at the workplace.

2b

Group and team communication

Examine benefits of forming departmental committees as a strategy to improve internal communication in an organisation.

3a

Non-verbal communication

Discuss functions of non-verbal communication

3b

Information technology and communication

Assess five benefits of conducting businesses through video conferencing in the 21 century.

3c

Ethics in communication

Examine types of unethical behaviour communication.

4a

Information technology and communication

Propose strategies that could be used to overcome sender-oriented barriers in a telephone conversation.

4b

Non-verbal communication

Explain disadvantages of written communication

4c

Oral communication

Discuss reasons why organisations prefer to use oral presentations than poster presentations when holding conferences.

5a

Information technology and communication

Highlight uses of social media applications in business communication.

5b

Non-verbal communication

(i) Explain the meaning of the term "memorandum".

(ii) Outline purposes of a memorandum.

5c

Oral communication

Describe the steps of the listening process.

6a

Report and proposal writing

Summarise features of a good business proposal

6b

Report and proposal writing

Explain areas that should be included in a formal report.

6c

Ethics in communication

Discuss steps that an organisation could take to enhance ethical communication

7a

Writing skills

Highlight key elements that should be considered when writing a paragraph.

7b

Types of communication

Summarise commonly used methods of upward communication in business.

7c

Group and team communication

Assess factors that could contribute to ineffective group communication.

April 2022

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