KASNEB Communication skills - Question 1a

Highlight FOUR functions of a receiver in a communication process. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1b

... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 1c

... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 2a

Highlight FOUR factors that may contribute to cross cultural communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 2b

Describe FOUR characteristics of effective teams. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3b

Highlight SIX active listening techniques employed in the communication process. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 3c

Explain FIVE ways in which technology has impacted the use of business letters. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 4a

Explain FOUR reasons why feedback is an important tool in formal communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5a

Highlight FIVE limitations of video conferencing over physical meetings. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5b

Explain FIVE roles of non-verbal cues in communication. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 5c

Discuss FIVE factors that could influence ethical communication in an organisation. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6a

Enumerate FOUR qualities of a good interviewer. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6b

Explain THREE benefits of using committees in decision making. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 6c

Analyse FIVE reasons for documenting minutes of a meeting. ... [Click to view full question and step-by-step solution]

KASNEB Communication skills - Question 7a

Outline FOUR benefits of using illustrative data when presenting a progress report ... [Click to view full question and step-by-step solution]

April 2025

1a

Introduction to communication

Highlight FOUR functions of a receiver in a communication process.

1b

Introduction to communication

1c

Types of communication

2a

Types of communication

Highlight FOUR factors that may contribute to cross cultural communication.

2b

Group and team communication

Describe FOUR characteristics of effective teams.

2c

Report and proposal writing

You have been appointed as a team leader in conducting a marketing assessment analysis in your organisation.

Analyse FOUR factors that you could consider to ensure clarity of your report.

3a

Public speaking and presentation

Identify FOUR items you could consider in assessing the effectiveness of oral communication in a presentation.

3b

Oral communication

Highlight SIX active listening techniques employed in the communication process.

3c

Information technology and communication

Explain FIVE ways in which technology has impacted the use of business letters.

4a

Introduction to communication

Explain FOUR reasons why feedback is an important tool in formal communication.

4b

Group and team communication

You have been requested by a youth group to guide them in writing a good resume.

Identify SIX key parts that you would guide them to include in a resume.

4c

Types of communication

(i) Explain the meaning of “diagonal communication”.

(ii) Discuss FOUR roles of diagonal communication at the workplace.

5a

Information technology and communication

Highlight FIVE limitations of video conferencing over physical meetings.

5b

Non-verbal communication

Explain FIVE roles of non-verbal cues in communication.

5c

Ethics in communication

Discuss FIVE factors that could influence ethical communication in an organisation.

6a

Oral communication

Enumerate FOUR qualities of a good interviewer.

6b

Group and team communication

Explain THREE benefits of using committees in decision making.

6c

Group and team communication

Analyse FIVE reasons for documenting minutes of a meeting.

7a

Report and proposal writing

Outline FOUR benefits of using illustrative data when presenting a progress report

7b

Oral communication

Explain FOUR factors that you could put into consideration when incorporating humour in oral presentation.

7c

Group and team communication

Examine FOUR benefits that an organisation would gain by procuring an effective team communication system.

April 2025

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