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Tax dispute resolution mechanism

Unit: Advanced Taxation

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August 2025

1 Questions
Question 1a
​​You have been appointed as a tax advisor to a contractor involved in infrastructure projects for a County Government. The contractor has recently received conflicting tax assessment from both the Revenue Authority relating to withholding tax and County Government relating to contractual service levy. The contractor believes the charges are duplicative and not grounded in clear provisions. The delays in resolving the dispute have stalled payments and strained the contractor’s cash flows. 

Required: 
(i) Explain the tax dispute resolution mechanism available to the contractor under Kenyan tax laws. 

(ii) Advise the contractor on the steps to take in resolving the tax dispute with the Revenue Authority and County Government. 

(iii) Propose FOUR institutional reforms that the County Government could implement to avoid similar tax disputes with contractors in the future.


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April 2025

2 Questions
Question 5c
​ ​ ​ ​ ​ ​​Patrick Ouma has not been filing his income tax returns for the last three years of operation. He recently received a notice of assessment from the commissioner of taxes showing taxable income of Sh.180,000 and Sh.460,000 for the years ended 31 December 2023 and 31 December 2024 respectively.

He has provided the following details:
1.
The following account balances were outstanding in the respective years: 
2023 Sh
2023 Sh
Trade debtors 
862,500
970,000
Bank balance 
107,000
(304,600)
Trade creditors 
402,000
203,800
Cash in hand 
80,000
110,000
Inventory
309,100
602,400
2.
The following statement of financial position was provided for the year ended 31 December 2022: 
 Sh.“000”
 Sh.“000”
Non-current assets:
Furniture and fittings 
800

Motor vehicles
6,900
7,700
Current assets: 
Inventory
406
Debtors
960
Bank balance
804
Cash in hand 
150
2,320
10,020 
Financed by:
Capital (1 January 2022)
7,000
Net profit for the year 
1,680
8,680
Non-current liabilities: 
Mortgage loan 
500
Current liabilities: 
Creditors
840
1,340
10,020
3.
The following is the summary of expenses incurred during the years: 
3
2023 Sh.“000”
2023 Sh.“000”
Rent expenses 
340,000
260,000
Electricity
120,000
60,000
Motor vehicle expenses 
130,000
292,000
Telephone expenses 
45,000
78,000
Drawings of goods per month 
10,000
18,000
Purchase of furniture and fittings
-
58,000
4.
The principal repayment on mortgage loan amounted to Sh.10,000 per month. Mortgage interest was charged at the rate of 12% per annum on reducing balance basis.
5.
The following was agreed with the Revenue Authority:
  • Capital allowance at Sh.300,000 per year.
  • 60% of rent and electricity related to business while only 40% of motor vehicle and telephone expenses related to business.

Required:
(i).
Using suitable computations, advise Patrick Ouma on the action to take.
(ii).
Evaluate FOUR reliable sources of information the revenue authority could use to prove their case against Patrick Ouma.


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Question 4b
​​An “out of court tax dispute resolution” has proven to be a practical and efficient method of resolving tax disputes across various sectors from corporate to individual levels and recently has been the most preferred method of resolving tax disputes. However, it faces limitations in respect to tax disputes it can handle hence reducing the options available to taxpayers in the process of having their tax disputes addressed. 

Required: 
Summarise FOUR tax disputes which cannot be addressed through an out of court dispute resolution mechanism.


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August 2024

1 Questions
Question 1a
​​Britany PLC is a medium-sized manufacturing company operating in Kenya, engaged in the production of cosmetic products. In year 2023, the Revenue Authority conducted an audit and issued a tax assessment, alleging that the company had underreported its income and owed an additional Sh.18 million in taxes, penalties and interest. 

The company disagreed with the Revenue Authority assessment, citing discrepancies in the audit process and claiming that certain allowable deductions were not considered. However, instead of taking the matter to the Tax Appeals Tribunal (TAT), the company opted to use the Alternative Dispute Resolution (ADR) framework to resolve the dispute. 

Required: 
(i) Explain to the management of Britany PLC on the steps that will be followed in the Alternative Dispute Resolution (ADR) process. 

(ii) Summarise THREE potential benefits to Britany PLC from using ADR instead of proceeding directly to the TAT or the courts.


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April 2024

2 Questions
Question 5b
​​The revenue authority is mandated to actively investigate potential violations of the tax laws and regulations and related financial frauds and schemes. 

Required: With reference to the above statement, analyse the procedure followed by the revenue authority tax officers in conducting a particular tax investigation.


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Question 2a
​Explain THREE benefits emanating from the recent changes in Tax Dispute Resolution Mechanisms on taxpayer adherence to regulations and the efficiency of administrative processes in Kenya.


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December 2023

1 Questions
Question 5a
​​In a tax dispute resolution mechanism workshop, one of the facilitators noted that, “there is need for establishing a specialised tax court within the country to handle tax appeals from the Tax Appeals Tribunal”. Justify the above statement, citing THREE benefits that could be derived from establishing a specialised tax court.


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August 2023

1 Questions
Question 2b
​​Alternative Dispute Resolution (ADR) methods are utilised by revenue authorities to resolve and expedite tax related disputes on a timely basis. While ADR mechanisms present many advantages, they also face certain challenges when applied to tax matters. 

Explain SIX challenges faced in the administration of ADR in your country.


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April 2023

2 Questions
Question 1a
​ ​​Analyse FOUR roles of an arbiter in a tax alternative dispute resolution (ADR) process.


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Question 2a
During the period between 1 July 2015 and 30 June 2020, Chris Alexo earned income of Sh.18,000,000 which he did not declare to the revenue authority. The tax thereon amounted to Sh.6,000,000 with penalties and interest of Sh.1,500,000 and Sh.600,000 respectively. In the year 2021, Chris Alexo applied for relief under the voluntary tax disclosure programme (VTDP) and the approval was done in August the same year. He thereafter paid Sh.3,000,000 to offset the tax due. During the year ended 31 December 2022, Chris Alexo settled Sh.1,500,000 of the principal tax but accrued further penalties of Sh.250,000 and interest of Sh.100,000. He estimates that he can only pay Sh.1,000,000 during the year 2023. This will result into additional penalties and interest of Sh.100,000 and Sh.60,000 respectively. 

Required: 
Compute the tax, penalties and interest (if any) for the relevant years to be waived or paid by Chris Alexo under the VTDP.  ​​


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August 2022

2 Questions
Question 2b
​(i) A tax agent is an important stakeholder in the Alternative Dispute Resolution (ADR) process. Analyse the roles of a tax agent in relation to the ADR process. 

(ii) Explain the circumstances under which the Commissioner may cancel the license of a tax agent.


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Question 1b
​In one of the recent tax cases decided by the Tax Appeals Tribunal, the Tribunal allowed an application for extension to file an appeal out of time. 

A summary of the case facts was as follows: 

  1. The taxpayer missed on the statutory deadline for filing the Notice of Appeal and Memorandum of Appeal due to factors beyond their control. 
  2. The revenue authority countered that the objection decision was issued in time via the email provided on the iTax platform and that they were not under any obligation to follow up with the taxpayer on the receipt of the email. 
  3. In a rejoinder, the taxpayer stated that they were unaware and did not find any email and further that they were unaware of the existence of the Objection Decision until later when applying for a tax compliance certificate. 
Required: 
Based on the above case and introducing any other relevant facts, discuss four factors that the Tax Appeals Tribunal might have considered in arriving at its decision above.


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April 2022

1 Questions
Question 1a
​ ​ ​​The following facts relating to a hypothetical tax case in your country have been presented to you. The case related to the applicability of withholding tax on interest accrued in the audited books of a taxpayer.

1.
Ale Ltd. entered into an agreement with a contractor under which it agreed to pay interest on any contractual fees paid late. A number of payments due to the contractor were delayed and incurred interest. The interest was not actually paid but the obligation to pay was accrued as a liability in the respondent's books.
2.
As interest is a business expense, Ale Ltd. expensed it as a tax deductible item thereby reducing its corporation tax liability. The revenue authority undertook an audit and demanded payment on the withholding tax on the accrued interest. Following the demand, Ale Ltd. filed the matter before a tax tribunal.
3.
The revenue authority claimed that by recognising accrued interest as a liability in its books of account, Ale Ltd. acknowledged that interest was credited to the account of the third party and therefore fell within the definition of the term "paid" under applicable tax laws.
4.
At the tax tribunal, Ale Ltd. presented the following arguments:
  • The term "paid" in tax law can only mean delivery of money and discharge of settlement.
  • Since Ale Ltd. neither settled the outstanding contractual fee nor paid any interest charged, even though the interest was recognised as a liability in its books of account, no withholding tax was due for that transaction.
  • As per tax laws, tax is withheld upon payment of the expenses thus payment is a necessary pre-requisite for withholding tax to apply.
  • The settlement of an obligation may be through receipt of cash, cheque or other mode of settlement or discharge and an accrual is therefore not a discharge of a debt. Payment denotes the discharge of a debt or liability and it was premature for the revenue authority to demand payment of the withholding tax before the actual payment of interest. By doing so, the revenue authority clearly exceeded its powers.

Required:
As a Certified Public Accountant and tax expert, you have been engaged by the revenue authority to counter the arguments by Ale Ltd. for consideration by the Tax Tribunal. 

Prepare your professional opinion making reference to the facts above, applicable tax laws and decided tax cases to support your position. 
 


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Question 1b
​​All tax disputes can be resolved through alternative dispute resolution (ADR) with some exceptions. 

With reference to the above statement, describe the exceptions.


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Question 1a
​​Explain the meaning of “alternative dispute resolution”.


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December 2021

2 Questions
Question 1c
​​Alternative Dispute Resolution (ADR) is a method of handling tax disputes outside the Judicial process. All applications for ADR should go through a suitability test before the application is submitted for ADR. 

Required: 
(i) Summarise the disputes that may not be suitable for the ADR mechanism. 

(ii) Describe the documents that must be submitted to support and facilitate the ADR discussions.


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Question 1a
As economies continue to recover from the impact of the COVID-19 pandemic, tax collection in many countries continues to face challenges. This trend has resulted in some revenue authorities resorting to some drastic measures to boost tax revenue. 

One recent measure taken is monitoring of social media accounts and postings to assess taxation compliance. 

Required: 
Justifying your response with practical reasons, argue the case for or against monitoring of social media accounts to assess taxable capacity and compliance. (Note: marks will be awarded for only one position taken).​​


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November 2019

1 Questions
Question 1b
​​The following information relates to Majani Ltd: 

1. The company has been operating in your country for over 20 years. 

2. The company's accounts for the year ended 31 December 2018 could not be signed by the directors until 1 August 2019 when the Chief Executive Officer (CEO) returned from a medical trip abroad. 

3. Following the delay in signing the accounts, the revenue authority imposed a late returns penalty of Sh.484,840 on the company. 

Required: 
As a tax consultant, draft a letter of objection to the revenue authority indicating the grounds of appeal in compliance with tax legislation.


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May 2019

1 Questions
Question 5a
​​Discuss four benefits that could accrue to parties involved in a tax dispute through the use of Alternative Dispute Resolution (ADR) in your country.



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