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Information systems in an enterprise

Unit: Information Communication Technology

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Practice CPA Information Communication Technology Information systems in an enterprise questions with detailed answers and explanations.

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April 2026

 2 Questions
Question 1
​​(a) A recent system crash disrupted operations for two days.

(i) Explain TWO roles of system recovery planning. 

(ii) Recommend TWO continuity mechanisms.  

Rafiki Holdings is considering virtualisation to reduce infrastructure costs.

 Assess FOUR benefits of implementing virtualised environments. 

(C) Analyse THREE ways in which ICT alignment with business strategy could create competitive advantage for Rafiki Holdings.

(d) The organisation is deciding between Windows Server and Linux Server environments. 
     
      Evaluate THREE critical operating system features that should influence this decision in an enterprise accounting environment. 


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Question 2
​​The Finance Director of Summer Manufacturing Ltd. wishes to enhance data-driven decision-making. 

Required: 
(a) Management reports have been inconsistent across departments. 

Assess FOUR roles of standardised reporting templates and automated systems in improving data reliability.    

(b) Summer Ltd. is considering migrating accounting systems to cloud-based platforms. 

Citing TWO reasons, justify whether this decision would enhance or weaken financial governance.  
 
(c) Evaluate THREE ways spreadsheet tools could be leveraged for financial forecasting, risk analysis and performance monitoring. 
 
(d) The organisation is implementing Enterprise Resource Planning (ERP) software. 
 
 Analyse THREE ways ERP integration could strengthen internal controls and financial transparency. 


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December 2025

 2 Questions
Question 7b
​​Describe FOUR components of an information system.


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Question 4b
​​Summarise FOUR ways in which a transaction processing system improves the operations of an organisation.


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April 2025

 3 Questions
Question 6a
​​Describe FOUR applications of management information systems (MIS) in enhancing operational efficiency.


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Question 3d
​​Summarise FIVE negative consequences of instituting information systems in an organisation.


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Question 6b
​​With regards to Accounting Information Systems (AIS), discuss SIX roles that encryption of data plays in securing financial transactions.


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December 2024

 2 Questions
Question 4
​​(a) Describe FOUR ways in which an information system supports decision-making within an organisation.  
 
(b) Explain FOUR benefits of using goal seek in financial analysis. 
 
(c) Examine THREE benefits of prototyping in identification and clarification of user requirements. 

(d) Currently, the use of wireless data transmission media has increased. However, it still faces many challenges. Evaluate THREE such challenges. 


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Question 1
​​(a) Highlight FOUR ways of recovering data lost through accidental erasure.     
 
(b) Describe FOUR activities that are carried out during information system implementation phase.    
 
(c) Outline SIX ways in which the internet can be used in banking and finance. 
 
(d) Examine SIX challenges businesses face when integrating enterprise applications for business process integration.  


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December 2023

 3 Questions
Question 7
​​(a) Highlight TWO bookkeeping capabilities of a computerised accounting software.  
 
(b) Explain FOUR application areas of “What if” analysis feature in spreadsheet application. 
 
(c) Outline SIX hindrances to the adoption and success of voice user interface technology. 
 
(d) Discuss FOUR ways in which an organisation could optimise the use of information systems to ensure improved productivity in a functional perspective. 


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Question 5
​​(a) Examine TWO obstacles/challenges that could be faced by organisations when implementing a management information system. 
 
(b) With respect to questionnaires, distinguish between open ended questions and closed ended questions as used in data collection.
 
(c) Enumerate SIX ways to secure e-commerce transactions from various threats.  
 
(d) Highlight SIX benefits of post-implementation review of an information systems project. 


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Question 2
​​(a) Citing TWO examples, explain the term “mobile operating system”.
 
(b) Using an example, explain the use of the “IF” function in a spreadsheet application.  
 
(c) Explain THREE ways in which a transaction processing system helps in improving operations of an organisation. 
 
(d) Analyse THREE factors that should be considered when creating a computer network.  


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August 2023

 3 Questions
Question 7
​​(a) Explain TWO ways in which an operating system acts as a resource manager.      
 
(b) Highlight FOUR benefits of Internet of Things (IoT) in smart home.      
 
(c) Outline SIX instances when you would recommend prototypes during system development.   
 
(d) Examine SIX benefits associated with business processes integration.


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Question 6
​​(a) (i)  State TWO examples of Network Operating System (NOS) from different software manufacturers.  
 
(ii) List TWO advantages and TWO disadvantages of Network Operating Systems (NOS). 
 
(b) Outline FOUR reasons why Read Only Memory (ROM) is preferred for storing firmware.  
 
(c) Summarise FOUR ways in which a transaction processing system improves operations of an organisation.     
 
(d) A library management system is an example of an information system.  
 
In relation to the above statement, state TWO relevant examples of the following items in a library system: 
 
(i) Data. 
 
(ii) Processing. 
 
(iii) Information. 


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Question 4
​​(a) Distinguish between “Executive Support System (ESS)” and “Decision Support System (DSS)”.  
 
(b) Highlight SIX advantages of Conditional Formatting in a spreadsheet program.       
 
(c) Explain THREE components of a computer network.        
 
(d) Analyse SIX benefits of developing a Disaster Recovery Plan (DRP).     


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April 2023

 4 Questions
Question 3d
​​Outline factors that could influence the choice of an information system.


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Question 3e
​​Explain ways in which decision support systems are applied in an organisation


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Question 5b
​​Explain possible reasons why an organisation may decide to replace an information system


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Question 7a
​​ABC Enterprises Limited has commenced the process of integrating its current business operations with an ERP.

Required:

(i) Outline ways the ABC Enterprises Limited could benefit from the integration.

(ii) Highlight challenges that could arise with such integration


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December 2022

 3 Questions
Question 6b
​​Enumerate reasons why an organisation might opt to use subcontractors for its information system needs.


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Question 3b
​​Organisations use different types of information systems.

Required:
(i) List types of information systems used by management.

(ii) State the input, processes and output of information systems used management.

(iii) Explain enterprise information system characteristics that support unstructured decision making in organisations.


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Question 1a
​​State disadvantages of implementing information systems in an organisation.


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August 2022

 1 Questions
Question 5
​​(a) Explain six reasons that would cause an information system project to fail during the implementation stage.

(b) In each of the following, explain how a spreadsheet program is used:

(i) Accounting.

(ii) Forecasting.

(c) Describe each of the following ethical issues in regard to computer technology:

(i) Trade marks.

(ii) Patent rights.

(d) Most organisations align their information systems functions to their business strategic plan.

Explain three benefits of this alignment.


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April 2022

 2 Questions
Question 5
​​(a) (i) Explain the term "smart home" as used in the world of technology.

(ii) Describe the importance of the "Internet of Things" in the smart home.

(b) Explain three reasons why organisations pursue business process integration.

(c) E-commerce customers should be able to find the product they are looking for quickly.

Identify three best practice features for e-commerce websites.

(d) Examine the significance of carrying out stakeholder analysis before undertaking an information systems project.


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Question 4
​​(a) Discuss the importance of information security policies.

(b) Explain four reasons why an organisation may prefer to install a peer to peer networking model.

(c) Outline seven indicators of a successful information system.


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December 2021

 3 Questions
Question 7
​​(a) Describe each of the following types of information systems as used in organisations:

(i) Transaction processing system.

(ii) Management reporting system.

(iii) Decision support system.

(b) XYZ Company Ltd. intends to implement a new information system.

Explain three organisational factors that should be considered to ensure success of the system.

(c) Explain three types of applications of Internet of Things (IoT) in the government sector. 

(d) Outline two features of a word processing program.


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Question 2
​​(a) Discuss "sales and marketing systems" from a functional perspective. 

(b) Explain five moral dimensions of the information age in the context of information systems. 

(c) Alpha Limited is in the process of automating its operations.
     State four types of office automation systems that the company should adopt. 

(d) ABC Company intends to undertake an information systems project.
     Outline three challenges that the company is likely to face. 

(e) Explain three goals of a transaction processing system to an organisation.


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Question 1
​​(a) (i) Distinguish between the "e-wallets" and "bank transfers" e-commerce payment methods. 

      (ii) In an era of identity theft and impersonation, security is among the primary concerns that restrains consumers from engaging in e-commerce.

           With respect to the above statement, examine three critical functions that are performed by a secure electronic transaction (SET) system. 

(b) (i) Explain five benefits of a strategic information system to a business.

     (ii) Highlight five benefits of aligning an organisation's information communication technology (ICT) with its business strategy.


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