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The Internet

Unit: Information Communication Technology

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Practice CPA Information Communication Technology The Internet questions with detailed answers and explanations.

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December 2025

2 Questions
Question 3b
​​List FOUR services offered by an Internet Service Provider.


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Question 6c
​​A marketing team in three different time zones is preparing a quarterly report which is expected in two days’ time. 

 Required: 
 Explain THREE ways in which cloud documents and collaboration tools could assist in ensuring timely delivery of the quartely report.


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August 2025

2 Questions
Question 1b
​​Identify SIX components of an e-mail header.


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Question 3c
​​With reference to the use of algorithms by search engines: 

(i) Distinguish between “crawling” and “indexing”. 

(ii) Analyse FOUR factors considered by search engines when ranking web pages.


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April 2025

1 Questions
Question 4b
​​Outline SIX roles of search engines.


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December 2024

1 Questions
Question 1
​​(a) Highlight FOUR ways of recovering data lost through accidental erasure.     
 
(b) Describe FOUR activities that are carried out during information system implementation phase.    
 
(c) Outline SIX ways in which the internet can be used in banking and finance. 
 
(d) Examine SIX challenges businesses face when integrating enterprise applications for business process integration.  


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August 2024

1 Questions
Question 6
​​(a) Outline THREE characteristics of mobile cloud computing application.   
 
(b) Explain FOUR services offered by an Internet Service Provider (ISP).     
 
(c) Highlight FOUR circumstances that would necessitate an organisation to use mail merge feature in a word 
processing program.   
 
(d) List FOUR disadvantages of prototyping in systems analysis and design.   
 
(e) Describe FIVE major activities of an operating system with regard to process management.


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April 2024

1 Questions
Question 1
​​(a) List TWO limitations of mobile computing.                                                           
 
(b) Identify SIX factors to consider in the selection and acquisition of a computer operating system. 
 
(c) Every organisation, regardless of its size or industry needs to prioritise the implementation of robust data security controls. 
 
Explain FOUR types of data security controls. 
 
(d) Quick Response (QR) codes have gained significant popularity in recent years, becoming a widely adopted technology for various purposes. 
 
Outline FOUR reasons for the popularity of QR codes. 


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August 2022

1 Questions
Question 3
​​(a) Formulate four questions that would enable you to conduct stakeholder analysis in system development. 

(b) Explain the bookmark feature in the context of the internet browsing.

(c) Identify the type of cell referencing used in the spreadsheet expressions below: 

 (i) =RANK($C$3 : $A$10,0) 

 (ii) =SUM(A$3 : A12)

(d) Differentiate between sorting and filtering as used in worksheet data management.

(e) Differentiate between proofreading and formatting a document as used in word processing. 

(f) A comprehensive backup plan is an essential tool for information security for the entire organisation. Not only should the data on the corporate servers be backed up, but individual computers used throughout the organisation should also be backed up. With reference to the above statement, discuss three components of a good backup plan.

(g) Explain each of the following terms as used in internet: 

 (i) Cookies.

 (ii) Blog.


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April 2022

2 Questions
Question 1
​​(a) Explain five factors to consider when selecting a spreadsheet software.

(b) Explain the following terms as applied to data security in e-commerce.

    (i) Privacy. 
   
   (ii) Integrity. 

  (iii) Authentication.

  (iv) Non-repudiation.

(c) (i) Outline two advantages of a professional code of ethics. 

     (ii) Highlight two drawbacks of a professional code of ethics.

(d) Examine three impacts of the internet on the education sector.


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Question 6
​​(a) Discuss three benefits that are provided by mobile devices and applications for health care professionals.

(b) (i) Explain the term "Uniform Resource Locator (URL)".

(ii) Using an example, explain the functions of each of the three key parts of a URL.

(c) Assess three benefits of data backup and recovery procedures in a business. 


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December 2021

2 Questions
Question 5
​​(a) Describe five challenges associated with the use of internet. 

(b) (i) Define the term "system" in the context of information systems. 

     (ii) Distinguish between "physical systems" and "abstract systems". 

(c) (i) Describe the job of a Systems Analyst. 

    (ii) Outline five tasks performed by a Systems Analyst. 

(d) Study the worksheet given below and answer the questions that follow:

Inserted Image

Required:
(i) Interpret the function displayed in cell G1. 

(ii) State the value to be displayed in cell G1 on execution of the function.

(e) Veronica would like to display the progress of her project to a panel of examiners usinga presentation application. 

     Outline two ways in which she could display her presentation in slide show mode.
 


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Question 6
​​(a) Evaluate the impact of the internet on the following competitive forces:

(i) Threat of new entrants.

(ii) Suppliers' bargaining power.

(iii) Customers' bargaining power.

(iv) Substitute products or services.

(b) Outline eight activities carried out during systems analysis.

(c) Using an example, demonstrate how you would use a formula to link data between two worksheets.


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