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December 2022

Unit: Information Communication Technology

27 Questions

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Questions

1a
Information systems in an enterprise
​​State disadvantages of implementing information systems in an organisation.
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1b
Introduction to information communication technology (ICT)
​​Explain computer hardware components that are required when establishing a multimedia platform for e-commerce.
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1c
Overview of operating systems
​​Using an example, explain how one would use “Goal seek” function in a business.
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1d
Overview of operating systems
​ ​​Explain problems that could be encountered when using a computerised accounting software.
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2a
Systems analysis and design
​​Outline the output products that result from the following systems development lifecycle stages:

(i) System initiation.

(ii) Requirement analysis.

(iii) Systems design.

(iv) System integration.

(v) Systems testing.
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2b
Computer networks
​​Explain limitations of using “Internet of things” (IoT) technology.
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2c
e-Commerce
​​Explain ways in which e-commerce could be used to optimise business opportunities in a large hotel.
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3a
Computer networks
​​(i) Differentiate between “Intranet” and “Extranet” as used in computer networks.


(ii) Outline limitations of using “extranet” as a computer network in an organisation.

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3b
Information systems in an enterprise
​​Organisations use different types of information systems.

Required:
(i) List types of information systems used by management.

(ii) State the input, processes and output of information systems used management.

(iii) Explain enterprise information system characteristics that support unstructured decision making in organisations.

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3c
Overview of operating systems
​​Veronica stored word processing files in a flash disk when working from a home desktop computer. She has realised that the files could no longer open at her place of work.

Required:
Suggest reasons why some files may not open despite being visible on the flash disk.

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4a
An overview of application packages
​​Differentiate between an “accounting package” and a “spreadsheet” based on the following features:

(i) Report generation.

(ii) Audit trail.

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4b
Mobile devices and applications
​​Giving an example, explain the purpose of a mobile browser.
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4c
e-Commerce
​​Explain how cloud computing supports e-commerce operations.
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4d
Legal, ethical and social issues in information systems
​​Explain social issues that may arise from the use of information systems
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4e
Data security
​​Assess ways in which general ICT controls ensure the reliability of data generated information systems.
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5a
e-Commerce
​​List types of software used to enable e-commerce business.
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5b
Systems analysis and design
​​Highlight types of skills that a system analyst is required to have in order to effectively carry out his/her tasks.
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5c
Legal, ethical and social issues in information systems
​​Assess methods of controlling unethical behaviour in ICT.
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5d
Systems analysis and design
​​Kibao Masetu, a system analyst, used the prototyping method to develop an information system for Petoka Ltd. Explain advantages of using this method.
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6a
An overview of application packages
​​(i) Highlight features of a presentation program that are not available in a word processing program.

(ii) Explain contexts in which one would need to use a presentation program instead of a word processing program.

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6b
Information systems in an enterprise
​​Enumerate reasons why an organisation might opt to use subcontractors for its information system needs.
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6c
Systems analysis and design
​​Outline benefits of conducting a feasibility study during systems development.
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6d
Overview of operating systems
​​Explain factors to consider when choosing an operating system for a computer.
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7a
Computer networks
​​Explain characteristics of a “peer to peer” computer network.
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7b
Legal, ethical and social issues in information systems
​​Highlight legal and ethical issues that may arise from the use of information systems in a large-scale chain-based supermarket.
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7c
Legal, ethical and social issues in information systems
​​Suggest strategies that a country could adopt to minimise the digital divide.
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7d
Introduction to information communication technology (ICT)
​​Simon has established an accounting firm in a busy town and employed seven assistants. However, the office space is not enough to accommodate all the staff and he has approached you for assistance.

Required:
(i) Explain modern ICT technologies that Simon could adopt to maximise employees’ productivity despite space constraints.

(ii) Explain possible disadvantages that Simon could face in adopting any of the technologies in (d) (i) above.

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