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April 2023

Unit: Information Communication Technology

27 Questions

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Questions

1a
Introduction to information communication technology (ICT)
​ ​​Veronica and Simon have each bought a computer labelled Computer A and B respectively, with the following specifications:

Computer AComputer B
128GB Flash Drive
16GB RAM
150DPI Screen
15 inch screen
512GB Hard Drive
8GB RAM
225DPI Screen
13 inch screen


Required:

Assuming that the cost of the two computers are the same, list TWO strengths of Computer A and TWO strengths of Computer B, describing the impact of each strength.
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1b
Data security
​ ​​Explain ways of protecting yourself from identity theft.
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1c
Overview of operating systems
​ ​​Highlight activities that the operating system executes in relation to process management.
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1d
Legal, ethical and social issues in information systems
​ ​ ​​Highlight THREE ethical and THREE societal issues to the development and use of information technology.
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2a
Data security
​ ​​(i) Explain reasons why most threats to an organisation’s information system are contributed by insiders.

(ii) State ways of preparing against insider threats
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2b
Systems analysis and design
​​Explain techniques for eliciting user requirements during information systems development.
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2c
An overview of application packages
​​David Omondi is the owner of a Home Appliances shop at the Douala Branch. Details of items sold by him during the month of March 2023 were given below:

ABC
ITEMSBRANDSALES PRICE
COLOUR TV
WASHING MACHINE
REFRIDGERATOR
WASHING MACHINE
COLOUR TV
REFRIDGERATOR
WASHING MACHINE
COLOUR TV
SAMSUNG
LG
WHIRLPOOL
LG
WHIRLPOOL
SAMSUNG
SAMSUNG
LG
28,000
23,000
24,000
22,000
35,000
25,000
22,000
20,000


Required:

Explain the steps required to prepare a pivot table with the above information to show the sales for each brand using a spreadsheet application such as LibreOffice Cac. Use proper cell references in your explanation.

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3a
Systems analysis and design
​ ​​Explain the rationale behind applying the systems development life cycle (SDLC) during the development of information systems.
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3b
Legal, ethical and social issues in information systems
Outline methods for controlling unethical behaviour in ICT.
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3c
Data security
​​​​​Bidii Company has established that its information is being electronically eavesdropped through their servers. 

Outline FOUR measures that the company could put in place to minimise this crime.
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3d
Information systems in an enterprise
​​Outline factors that could influence the choice of an information system.
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3e
Information systems in an enterprise
​​Explain ways in which decision support systems are applied in an organisation
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4a
Overview of operating systems
​​Give reasons why an operating system must evolve over time
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4b
e-Commerce
​​Explain impacts of e-commerce on customers.
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4c
Data security
​​ (i) Explain basic control measures that organisations could take to improve security on personal devices that employees connect to an organisation’s network.

(ii) Describe Bring Your Own Device (BYOD) security best practices in an organisation
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5a
Systems analysis and design
​​Highlight objectives of an information’s system design
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5b
Information systems in an enterprise
​​Explain possible reasons why an organisation may decide to replace an information system
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5c
Overview of operating systems
​​Enumerate reasons why memory management is required in a computer system.
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5d
Systems analysis and design
​​Tujenge Ltd. is in the process of developing a new information system. A few managers are reluctant to embrace the new information system.

Required:

(i) Identify the most suitable method of system changeover to apply in the above scenario.

(ii) Outline advantages associated with the method identified in (d) (i) above
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6a
Computer networks
​​XYZ Ltd. invited an ICT consultant to set up a computer network. The consultant linked all the computers to every other in the network. The nodes were connected to every other via a dedicated link so that every node features a point-to-point connection to the opposite node.

Required:

(i) State the type of network topology on the above scenario.

(ii) Highlight benefits associated with the topology.
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6b
Overview of operating systems
​ ​​Outline benefits associated with the use of pivot tables.
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6c
Data security
​​Evaluate restoration procedures that could be used to recover lost data
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6d
Overview of operating systems
​​Describe features of time-sharing operating system
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7a
Information systems in an enterprise
​​ABC Enterprises Limited has commenced the process of integrating its current business operations with an ERP.

Required:

(i) Outline ways the ABC Enterprises Limited could benefit from the integration.

(ii) Highlight challenges that could arise with such integration
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7b
Introduction to information communication technology (ICT)
​​Citing FOUR reasons, justify why it is necessary for an organisation to sign a contract for the maintenance of computer hardware and software
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7c
Mobile devices and applications
​​Complete the table below with appropriate name of the feature used in respective iOS and Android mobile operating systems

FeatureiOSAndroid
Developer??
Default browser??
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7d
Legal, ethical and social issues in information systems
​​Explain ethical issues associated with increased dependency on information systems.
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