You are the audit manager in charge of the audit of Vuka Mpaka Ltd., a limited liability company.
On 1 July 2000, Vuka Mpaka obtained the exclusive rights to operate car and passenger ferries across Ziwa Channel, for a
period of twenty years. The company refurbished two ferries to service the route. The ferries do not meet the standards of the
Environmental Regulation Authority. Each ferry makes an average of ten return crossings every day and has the capacity to
carry 2,000 passengers and 400 vehicles per trip.
Vuka Mpaka Ltd. currently receives a subsidy from the local transport authority as an incentive to increase market awareness
of the ferry service. The subsidy increases as the number of vehicles carried increases and is based on quarterly returns
submitted to the authority.
The company employs fifty full-time crew members who are trained in daily operations, customer service as well as passenger
safety in the event of personal accident or breakdown. The management of Vuka Mpaka Ltd. is planning to apply for a safety
management certificate at the end of the year. This will require an audit of the ferries including a review of safety documents
and evidence that activities are performed in accordance with documented procedures. A safety management certificate, valid
for five years, will be issued if no major non-conformities have been found.
Your firm has been asked to provide Vuka Mpaka Ltd. with a business risk assessment as a management assurance service.
Required:
(a) Discuss five business risks that Vuka Mpaka Ltd. might face.
(b) Describe the processes by which the risks identified in (a) above could be managed by Vuka Mpaka Ltd.
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